TERMS AND CONDITIONS
SALE OF PRIVATE VEHICLES
Tecomproelauto.com offers a unique service in the market: a real and effective channel for the sale of used vehicles, offering their owners quality, speed, and efficiency. This service consists of:
A) ONLINE QUOTE:
– The user can request an online quote for their vehicle by completing the fields provided on the website.
– Certain items must be reported, as their presence or absence may directly affect the quote provided by Tecomproelauto.com.
– The quote provided is based on the information provided by the user, and it is understood that the information entered is accurate. This value does not constitute a binding offer, and the initial quote may vary after a physical inspection of the vehicle.
– The offer resulting from the online quote will be valid for 5 business days, although it will not be binding until the inspection has been carried out as detailed in the following letter.
– Only vehicles whose make, year, model, or mileage are listed on the website application may be quoted. If the vehicle you entered does not meet any of the requirements requested for a quote, please contact us at +506-6230 9408.
B) VEHICLE INSPECTION:
Tecomproelauto.com offers various mechanisms for reviewing vehicles for sale. Any offer submitted by the estimator will be confirmed and binding only after inspection, as agreed upon by the parties. These mechanisms may include:
- Personal inspection of the vehicle at the branch:
– Once the user has received the preliminary online quote, they must schedule a time for the physical vehicle inspection.
– Once the date and time for the inspection have been confirmed, a confirmation email will be sent to the user's email address entered in the form.
– The inspection can be carried out at the branch that best suits the customer according to Tecomproelauto.com availability.
– The purpose of the inspection is to verify the information provided by the user when requesting a quote and to review the vehicle's condition.
– The owner must be present at the time of the inspection or designate a third party with sufficient authority to grant a sales mandate to Tecomproelauto.com.
– Prior to the inspection, the vehicle owner must report any damage or collision that the vehicle has suffered and of which they are aware, so that the inspector can take the appropriate measures and safeguards.
– The vehicle owner declares that the information entered regarding the vehicle's condition on the Tecomproelauto.com website is accurate and accepts that the final offer may vary depending on the vehicle's actual condition at the time of inspection at Tecomproelauto.com facilities.
– Tecomproelauto.com will not be obligated to make an offer after inspecting the vehicle.
- Personal inspection of the vehicle at the customer's home:
– Tecomproelauto.com may offer the vehicle owner the option of having the inspection carried out in person at the owner's home, at a date and time to be agreed upon by the parties.
– The owner must be present at the time of the inspection or designate a third party with sufficient power to grant a sales mandate to Tecomproelauto.com.
– If the Tecomproelauto.com inspector is more than 30 minutes late arriving at the scheduled time, he or she will notify the owner either by phone or via the email address registered with Tecomproelauto.com to reschedule or cancel the appointment.
– If the owner is more than 30 minutes late returning the vehicle for inspection, Tecomproelauto.com may withdraw without performing the inspection. In this case, if the customer wishes to schedule a new inspection time, Tecomproelauto.com will charge an on-site inspection fee of 40,000 colones plus VAT, plus travel expenses.
- 3. Remote vehicle inspection:
– Only in cases where Tecomproelauto.com so determines, will it be possible to offer the customer a guided remote inspection.
– The customer must send photographs and provide vehicle information as requested by the Tecomproelauto.com inspection technician.
– Once all the requested information has been received, Tecomproelauto.com may adjust the quote submitted by the estimator.
– This new offer will be binding only once the customer delivers the vehicle to Tecomproelauto.com and the remotely submitted photographs and special conditions of the vehicle are verified to match the actual vehicle.
C) DELIVERY AND PAYMENT:
– If the customer agrees with the final appraisal, the legal documents will be signed, the vehicle will be formally delivered, and immediate payment will be made via bank transfer or cash, as determined during the negotiation.
– The customer must provide Tecomproelauto.com with all necessary vehicle documentation for sale and transfer.
– If the vehicle transfer cannot be completed, Tecomproelauto.com reserves the right to demand a full refund of the amount paid and pursue any applicable civil or criminal action.
– Tecomproelauto.com will only make payment once it has the vehicle's legal documents, the sales mandate has been signed, and you are in possession of the respective vehicle.
– The client will be responsible for the veracity and authenticity of the data, documents, and information provided.
– Once the vehicle has been delivered and the agreed price has been paid, Tecomproelauto.com will determine the method, date, and price of the sale.
– If the sale price obtained by Tecomproelauto.com is higher than the price paid to the owner, the owner will not be entitled to claim this overcharge, which for all purposes is understood as a sales commission paid to Tecomproelauto.com. Likewise, if the sale price obtained is lower than the price paid to the owner, Tecomproelauto.com may not request a refund from the owner of the higher amount paid.
D) OTHERS:
– The user accepts and is fully aware that Tecomproelauto.com may use the data of the delivered vehicle, its documents, history, photographs, and other information for marketing purposes free of charge.
RIGHT OF USE
1- The use of the online appraisal and the in-person appraisal is for personal, non-commercial use only. The user may not use or disseminate, in whole or in part, the data obtained, or in summary form, to create their own database in any media.
2- User activities that aim to undermine or hack the functioning of Tecomproelauto.com services or hinder them are prohibited and punishable by law.
3- Integration or linking with the service provided by Tecomproelauto.com is not permitted.
4- The user consents and accepts that the personal data used by Tecomproelauto.com for the fulfillment of the purposes set forth herein.
USE OF THE SERVICE
Tecomproelauto.com assumes no liability for technical errors, particularly for the constant and uninterrupted availability of the website or for the correct reproduction of content entered by the user. If an appraisal is unavailable, you can contact Customer Service at the following email address: contacto@tecomproelauto.com
PROTECTION OF PERSONAL DATA
1- The protection of personal data and user privacy are our priority. By accepting the terms and conditions, you agree to include your submitted data in an automated repository to receive information, offers, promotions related to our brand partners, and our affiliates.
2- This data, including your email address, will be stored so we can offer improved features and services tailored to the needs of each user. This information will never be sold or shared with third parties.
3- If the user no longer wishes to receive information or promotions via email, they must unsubscribe from the same email by clicking on "UNSUBSCRIBE" and/or request the complete deletion of their entered data by sending an email to contacto@tecomproelauto.com.
4- To act as a user on the site, the user must accept these Terms and Conditions. The Terms and Conditions are deemed accepted by the user's mere use of the site. Once the user accepts the Terms and Conditions, they are subject to them. Users may be temporarily or permanently suspended, at the sole discretion of tecomproelauto.com, for improper use of the site, failure to comply with these Terms and Conditions and any other policy that tecomproelauto.com may implement in the future, and/or for any other reason that tecomproelauto.com deems at its sole discretion.
USE OF SOCIAL NETWORKS
Tecomproelauto.com does not share or endorse any content or opinions, recommendations, or advice given by users or any third party on social media, whether Tecomproelauto.com's own or operated, or those of the user or any third party that reference or mention "Tecomproelauto.com" in any way possible, and Tecomproelauto.com expressly disclaims any and all liability in connection with content posted by users under such conditions. Tecomproelauto.com does not permit any copyright infringement and/or violation of intellectual property rights on the site, and Tecomproelauto.com, upon duly notified, will remove any content that violates the copyright and/or property rights of a third party. Tecomproelauto.com reserves the right to remove content without prior notice.
The User agrees not to advertise, post on social networks, whether owned or operated by Tecomproelauto.com, or those of the User or any third party that reference or mention Tecomproelauto.com in any way possible, or in any other way make available content that: (i) is contrary to law, infringes any patent, trademark, trade secret, copyright or other proprietary right of any person, or content that the User does not have the right to make available to the public under any legal provision, contractual or fiduciary relationship, (ii) is harmful, unlawful, threatening, abusive, harassing, defamatory, adult content, prostitution, pornographic, pedophilia, gambling-related, defamatory, invades the privacy of others, or harms minors in any way; (iii) harasses, degrades, intimidates, or is hateful toward an individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age, or disability; (iii) impersonates another person or entity, including a Tecomproelauto.com employee, representative, or agent, or falsely represents or otherwise misrepresents your affiliation with a person or entity; (iv) contains personal or identifying information about another person without such person's express consent; (v) is false, deceptive, misleading, deceptive, or misleading; constitutes or contains any form of advertising or solicitation; links to commercial services or websites except as specifically permitted; advertises illegal services or the sale of items the sale of which is prohibited or restricted by applicable law; contains software viruses or other computer codes, files, or programs designed to disrupt; (vi) use confusing email addresses, or otherwise use the Tecomproelauto.com brand or forged headers or otherwise manipulate identifiers in order to disguise the origin of Content transmitted through the Service.
COMMUNICATIONS VIA WHATSAPP
Tecomproelauto.com will have an application called WhatsApp Business, which will be used as a means of communication with its customers. This communication channel will only be offered upon acceptance of these terms and conditions. Tecomproelauto.com may communicate with the Customer through this means only if the Customer approves it, which they may do by accepting these terms and conditions. The Customer may also access this service by requesting WhatsApp contact from one of our advisors. The contact number is +506 6230 9408.
The opening hours for this service are Monday to Friday from 8:30 a.m. to 5:30 p.m.; Saturday from 8:30 a.m. to 4:00 p.m.
INTELLECTUAL PROPERTY RIGHTS
The materials on the Site, including without limitation, text, software, scripts, graphics, photos, sounds, music, videos, interactive features, and the like ("Materials") and the trademarks, service marks, and logos contained therein ("Marks"), are owned by or licensed to Tecomproelauto.com and are subject to the intellectual property rights of applicable laws. The Materials contained on Tecomproelauto.com are provided to you for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, displayed, sold, or otherwise exploited for any other purpose.
Tecomproelauto.com reserves all rights not expressly granted in and to the Site and the Materials. You agree not to engage in the use, copying, or distribution of any of the Materials except as expressly permitted herein, including the use, copying, or distribution of user-posted content from third parties obtained through the Site for any commercial purpose. If you download or print a copy of the Materials for personal use, you must retain all trademark and other proprietary notices contained herein. You agree not to circumvent, disable, or otherwise interfere with any security-related features of the Site, features that prevent or restrict use or copying of the Materials or enforce limitations on the use of the Site or the materials contained therein.
By accepting and moving forward with the sale of the vehicle through Tecomproelauto.com, the User authorizes Tecomproelauto.com and/or those it designates to freely and freely use the photographs and information about the vehicle on television programs, radio, Internet sites, general advertisements and other media that Tecomproelauto.com makes available, including social networks, applications and any other platform, additionally including and without limitation the Tecomproelauto.com website in the manner that Tecomproelauto.com deems appropriate and at its sole discretion, without any type of territorial limitation. None of these actions generates the right to compensation and/or indemnification for the authorizing party.
INDEMNITY
The user agrees that use of the site is at his or her own, exclusive, and sole risk. Tecomproelauto.com is not responsible for any direct or indirect damages, including, but not limited to, damages resulting from loss of opportunity, loss or damage to information, or for delays, interruptions, or errors that may occur in transmissions through the use of Tecomproelauto.com, as well as for system failures.
LIMITATION OF LIABILITY
Tecomproelauto.com is not responsible for the use made by visitors to the Site of the information accessible through the Site, nor for any comments, opinions, or opinions expressed in this regard by third parties. Likewise, Tecomproelauto.com is not responsible for any damages caused to the authors of publications on the Site due to the dissemination, publication, or comments made by third parties regarding such content. Tecomproelauto.com expressly clarifies that the opinions, comments, or interventions of visitors and/or users of the Site do not necessarily reflect the opinions of Tecomproelauto.com, which is why it is not responsible for them.
